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Global Conference on Services and Retail Management

Virtually hosted by:
University of Naples Federico II, Italy & University of South Florida, USA
10-13 May 2021

The Conference

Three Days of Powerful Talks
10-13 May 2021
08:30 am

Welcome to the official website of the Global Conference on Services and Retail Management (GLOSERV 2021), which will be held during May 10-13, 2021 as a virtual conference. The services and retail management has become one of the main aspects of academia to research on. There is a multitude of studies in this field, bringing its importance even more to the attention of academia in recent years. There is a great demand among scholars who are studying in this field to share their findings with their fellow colleagues. Therefore, GLOSERV conference invites researchers who resonate with this topic to share their findings and ideas.


GLOSERV 2021 will be  organized by the University of Naples Federico II, Naples, Italy and the University of South Florida, Tampa, Florida, USA. Attending or presenting at GLOSERV 2021 is %100 free.

GLOSERV 2021 aims to bring together researchers, scientists, scholar and graduate students to exchange and share their experiences, new ideas, and research results about all aspects of Services and Retail Management and discuss the practical challenges encountered and the solutions adopted. English is the official language of the conference. We welcome paper submissions.

Prospective authors are invited to submit full or abstract only (and original research) papers (which are NOT submitted/published/under consideration anywhere in other conferences/journal) in electronic format. All papers will be double-blind reviewed by experts in the relevant fields.

We received more than 500 submissions from 1000+ authors from 40+ countries. Submissions are now CLOSED. THANK YOU!

Conference Chairs
The Conference

Hosts & Conference Chairs

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Countries from Authors

Keynote Speakers

Proud to bring inspirational speakers from across the globe

Dr. Jonathan Reynolds

Associate Professor in Retail Marketing and Deputy Dean
Said Business School, Oxford University, UK

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Mr. Russ Klein

Chief Executive Officer
American Marketing Association, USA

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Mr. Chuck Brooks


Brooks Consulting International

Invited Speakers

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Managing Director of Security Management International (SMI) ​Counter-Espionage/Global Security Consulting Expert



Strategic Security and Tactical Counter-Espionage in a Post-Pandemic World



We are happy to bring you a variety of panels and workshops, click on the speakers to find out more about their sessions.

Presenting Sponsor

Thanks to our presenting sponsor Bradenton Area Convention and Visitors Bureau

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